Privacy Policy
Last updated: 25 November 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using this website (“the Service”), You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalised initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service.
- Company (“the Company”, “We”, “Us”, or “Our”) refers to The Oil People (Pty) Ltd T/A Wilson’s Foods, Unit A4 Regent Park, Harris Drive, Ottery.
- Cookies are small files placed on Your device that store browsing data.
- Country refers to South Africa.
- Device means any device capable of accessing the Service.
- Personal Data means any information relating to an identifiable individual.
- Service refers to the Website.
- Service Provider means any third-party that processes data on behalf of the Company.
- Third-party Social Media Service refers to platforms where You may log in or create an account.
- Usage Data refers to automatically collected data generated through use of the Service.
- Website refers to the Wilson’s Foods Trade Portal, accessible at https://trade.oliveoil.co.za.
- You means the user accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, We may request personally identifiable information, including:
- Email address
- First and last name
- Phone number
- Address (including province, postal code, city)
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. This may include:
- Your device’s IP address
- Browser type and version
- Pages visited and time spent on them
- Unique device identifiers
- Diagnostic data
When accessing via mobile, additional information (device type, OS, unique ID, etc.) may also be collected.
Tracking Technologies and Cookies
We use Cookies and similar technologies to monitor activity and improve our Service.
- Necessary Cookies — Required for functionality.
- Acceptance Cookies — Detect whether You have accepted cookies.
- Functionality Cookies — Remember preferences like login details.
Use of Your Personal Data
The Company may use Personal Data for purposes including:
- To provide and maintain the Service
- To manage User Accounts
- For performance of purchase contracts
- To communicate with You about updates or service information
- To provide promotional or related information
- To manage customer requests
- For business transfers or restructuring
- For analytics, improvements, and customer experience optimisation
Sharing of Your Personal Information
- With Service Providers
- For business transfers
- With Affiliates
- With business partners
- With other users (when interacting publicly)
- With Your consent
Retention of Your Personal Data
The Company will retain Your Personal Data only as long as necessary to fulfil the purposes outlined in this Policy or comply with legal obligations.
Transfer of Your Personal Data
Your information may be transferred and maintained outside Your region. We ensure that adequate data protection safeguards are in place.
Disclosure of Your Personal Data
Business Transactions
Your data may be transferred if the Company is involved in a merger or acquisition.
Law Enforcement
We may disclose data where legally required to comply with investigations or requests.
Other Legal Requirements
- Compliance with legal obligations
- Protecting Company rights or property
- Preventing misuse or unlawful activities
- Ensuring User safety
- Defending against legal liability
Security of Your Personal Data
While We use industry-standard methods to protect Your Personal Data, no electronic transmission is 100% secure.
Children’s Privacy
We do not knowingly collect data from children under 13. If You believe such data has been collected, please contact Us.
Links to Other Websites
Our Service may contain external links. We are not responsible for the content or policies of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- Email: orders@oliveoil.co.za
- Contact Page: https://trade.oliveoil.co.za/contact/
- Phone: 021 704 4000
